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Terms of Service

Last updated: March 16, 2026

These Terms of Service ("Terms") govern your use of the River Platform mobile application and related services ("Services"). By using the Services, you agree to these Terms.

1. Use of the Services

You must be at least 13 years old to use the Services. By creating an account, you represent that the information you provide is accurate and that you will comply with these Terms.

2. Orders and Payments

When you place an order through the Services, you are entering into a transaction with the venue operator, not with River directly. River facilitates the transaction through Stripe. All sales are final unless the venue operator's refund policy provides otherwise. Payment is processed securely via Stripe.

3. Account Security

You are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your account.

4. Loyalty Program

Loyalty points and rewards are issued at the discretion of the venue operator and may be modified or discontinued at any time. Points have no cash value and are non-transferable.

5. Prohibited Conduct

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Services
  • Create fake accounts or impersonate others
  • Use automated means to access or scrape the Services
  • Abuse refund or loyalty systems

6. Intellectual Property

The Services and all content therein are owned by River or its licensors. You may not copy, modify, or distribute any part of the Services without our prior written consent.

7. Disclaimers

The Services are provided "as is" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, error-free, or free of viruses. Food quality and availability is the sole responsibility of the venue operator.

8. Limitation of Liability

To the maximum extent permitted by law, River is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability to you shall not exceed the amount you paid for the specific order that gave rise to the claim.

9. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason at our discretion. You may delete your account at any time from the app settings.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

12. Contact

Questions about these Terms? Contact us at legal@kbgrabngo.ca.